Scope of Position: Reporting to the Technical Resources Manager, responsibilities include providing technical call support for all of our customers, sales representatives, and OEM accounts. This position also interfaces daily with the customer service, engineering and product management departments. Essential Duties and Responsibilities: List what the person must do to perform the job to meet standards regarding equipment selection, installation and operation Investigates, verifies and makes recommendations for special applications, operation and performance of products Provides first contact and follow through to resolution for problem jobs Provides written reports for distribution to engineering and manufacturing Provides product quality testing, supported by reports to the appropriate departments Provides technical assistance and information on products and equipment by telephone, facsimile, E-mail, and standard mail correspondence in response to customer inquiries Travel to job sites as needed and helps our customers resolve issues varying in nature that may require hands-on work as required or requested by Manager Enters technical call logs into database to inform engineering and manufacturing of product issues Performs other similar or related duties as required Position Requirements: The Technical Service Representative must possess the minimum knowledge listed below: Associate's Degree or advanced technical schooling Minimum five years field experience, with emphasis on strong customer service Proficiency in computer software including Word, Excel, PowerPoint and Outlook Excellent verbal, written and analytical skills Willingness to travel periodically Ability to lift 60lbs intermittently, with repetitive bending, reaching and twisting
...are scheduled. This role will be primarily based in Watertown. The ideal candidate will have prior experience reading medical charts and working on insurance pre-authorizations. The Infusion Guide role is perfect for those wishing to remain at the forefront of healthcare...
...Whether you meet the guest in person, drive-thru, car hop, or by phone, you will kindly greet the guest, take their order, fill drinks,... ...regarding menu, pricing, and other related questions. Operate a cash register. Accept payment via cash, credit card, or gift...
...We are looking for a focused Data Entry Clerk to continuously update our company's databases... ...superior communication skills and great work ethic. Data entry and strong organizational... ...offer solutions. Familiarity with home computers and have at least an average...
...benefit package for our dedicated employees. Opportunely, we are always in search of great applicants to join our team.The Clinical Informatics Specialist is responsible for coordinating all clinical integration effortswith core clinic information systems and other third-...
...Order, receive, and verify auto parts orders for a busy Collision shop. This crucial position requires individuals to be # Detailed oriented.# Able to follow instruction.# Computer literate. # Calm under pressure. If you have experience in the auto parts...