Job Description

Loss Draft Mail Associate Location Troy, MI : Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Summary: Loss Draft Mailing Associate is responsible for duties for the Loss Draft Department including data entry, client e-mail and voicemail inbox maintenance. Mailing out checks daily for UPS/Priority. This position is only at the Troy location in the office. Essential Duties and Functions:

• Mail checks by UPS/Priority daily
• Create and pull UPS labels for mailing
• Update Module
• Daily reporting - Check Mailing Log
• Perform other clerical duties when supervisor requests
Competencies:
• Leadership - the individual manages effective teams and work groups, works to develops others, build and maintain relationships, can effectively set vision and strategy and manage change.
• Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently.
• Interpersonal skills—the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things.
• Oral communication—the individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills.
• Written communication—the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.
• Problem solving—the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality.
• Quality control—the individual demonstrates accuracy, thoroughness, and monitors own work to ensure quality.
• Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
• Safety and security—the individual observes safety and security procedures and uses equipment and materials properly.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Required
• Strong organizational skills
• Ability to prioritize workflow and work in a fast paced environment
• Proficient in Windows based environment - specifically Word, Excel, and Access
• Works well in a team environment
• Attention to detail
• Excellent verbal and written communication skills
• Perform various data entry functions as needed.
• Perform additional duties as requested by supervisors.
• Attendance/Quality/Production must meet or exceed PFI standards
• Minimum education required - high school diploma/GED
• Proficient with MS Office Suite
• Ability to maintain a high level of confidentiality
Physical Requirements Necessary on a Regular Basis: Manual dexterity, arm and upper body range of motion sufficient for use of a keyboard, mouse and telephone 7-8 hours per day Speech and hearing sufficient for in-person and telephone communication 7-8 hours per day. Vision sufficient for use of a computer monitor. Repetitive motion Sedentary position Worker not substantially exposed to adverse environmental conditions This is not meant to be an all-inclusive statement of the duties of the position listed above. Other appropriate duties may be required from time to time. I acknowledge that I have reviewed this and can perform the essential duties with, or without, reasonable accommodation. Proctor Loan Protector provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to religion, race, color, national origin, age, sex, height, weight, sexual orientation, gender identity, marital status, or status as a protected veteran, among other things, or status as a qualified individual with disability or any other category protected under applicable federal and state laws. We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

Job Tags

Full time,

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